Frequently Asked Questions
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At some colleges, orientation fees are included in tuition, meaning students are automatically enrolled in orientation without needing to pay separately.
At New College, however, we use a pay-to-go ticketing system.
This means orientation is optional and not built into tuition costs — students have the freedom to decide whether they’d like to participate by purchasing a ticket themselves. -
Yes, the New College Registrar’s Office offer bursaries for those in need to cover costs of orientation. You may apply for the bursury via this form.
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There is a question in your check out form that allows you to indicate whether you require accessibility accomodations. We will contact you about the needs. Alternatively you can also directly email us at new.oc@utoronto.ca.
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We review refund requests on a case-by-case basis. Please contact us at new.oc@utoronto.ca for any refund request.
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Transfer Requests are on a case-by-case basis. We do not normally grant transfer requests.
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Not at all! Orientation is designed to help you get comfortable, make friends, and have fun — but you can choose the events that work best for you. While we encourage you to attend as much as possible, your schedule is totally up to you. Whether you join for one event or all of them, you’re always welcome!
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Absolutely! Orientation is for all incoming students, including those who are commuters. We’ve planned events with commuters in mind, including daytime activities, flexible schedules, and a chance to meet other commuters too.
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The order is listed as pending as you have successfully purchased a ticket and the ticket will be fulfilled when you check in for Orientation. It is totally normal.